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Testimonials

CLIENT TESTIMONIALS blue arrow
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    Had my cameras and NVR installed a few months ago and was really happy with the service. Recently I needed some help connecting the cameras and app on my phone and Zoltan sent John out asap the same day. John was very knowledgeable and quick to fix it all up for me. Great customer service

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    Emma McConkey
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    We had a security alarm installed by this company about 10 years ago, very happy with the result. Recently we have also installed security cameras, John showed up on time also proved to be very friendly, professional and knowledgeable and did a stellar job. Highly recommend this company.

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    Mirela Teodorescu
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    We were having problems with Telstra & Optus which affected our security alarm. John from VIP offered a great solution for our business. He was prompt, professional & friendly! Highly recommend!

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    Jim Hoban
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    google 4.8 star
    Review us on Google
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    Excellent service and products used were high quality, would recommend to friends and family. Thanks Zoltan and John!

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    Summit Select
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    Great follow up, very quick.

    Had problems connecting my system to my new phone. Contacted Zoltan who immediately got John to call me. John talked me through it and was up and running in minutes.

    Prompt service and John was so nice and patient with me. Would definitely recommend them.

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    Kitsa Tsantilas
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    John came out to our property a few weeks ago to install an alarm system. He was very thorough in that he asked us questions to ensure that we got everything we wanted, and he was always very transparent and explained how things worked. John was very friendly and wore a mask while working. John also made himself available after installing the alarm for us to call him if we had any questions. Highly recommend John!

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    Lauryn H.
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    John from VIP Security attended this week to install my alarm. He was friendly and professional and very knowledgeable about the system. He took the time to make sure I knew how everything works. Very happy with the installation and service received from VIP. Would recommend!

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    Kristy Burt
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    google 4.8 star
    Review us on Google
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    Zoltan was very friendly and efficient in arranging one of his team to visit us.

    The technician, John, was great - engaging, super knowledgeable and very helpful. A great experience. Thanks guys!

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    Frank Podrug
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    Our technician was John, what a lovely bloke!

    Super professional, over and above customer service, super diligent with setting up our security sensors and alarm. Was helpful in choosing the best positions to place our sensors. He ran through everything from A to Z with both me and my partner.

    Not to mention he was always on time!

    I hope your puppy had a great birthday! Thanks again John and the team at VIP Alarms. 11/10 would recommend!

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    Kate Washington
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    This company is excellent. Regarding to the product and service, Zoltan explained very well before I made an order, he is nice and patient, price is great when you look at the product quality. For the installation, it is unbelievable. John was the person who did it, it was completed in a timely manner. He is nice and polite. I have to say this company is impeccable, have to give 10 stars.

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    Sai Yeung
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    I got my cameras and alarm system installed and the Job was done very quickly and efficiently. Our installer was John and he was very thorough with his knowledge of Alarms and cameras. He explained all about the system and answered all my question. Very nice person to deal with. Zolton the owner of VIP security was spot on with his timing of installation and excellent price for the job!! Over all a venue good value for the service they offer!!

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    Yogi Bhatt
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    google 4.8 star
    Review us on Google
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    John did a fantastic job in a very challenging house to install cameras and an alarm system. He didn't stop working the whole time, was very personable and always had a smile on his face. Jeremy was very patient explaining everything to us and no question was too silly for him. We would certainly recommend VIP Security Services to everyone, not just because of their great products, but because of the service provided by John and Jeremy.

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    cmw cmw
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    John came to install our security alarm today and the service couldn't be better! John was accommodating and very knowledgeable. I wouldn't think twice about recommending VIP security to friends and family.

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    Alice Li
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    VIP were great to deal with. Zoltan was efficient and booked in my job within 3 days.
    Jon came out to install the alarm today. What a fantastic person to deal with. Was respectful and understanding of the sensitive situation. Very friendly and willing to take the time to help with the setup and process of the alarm and the app. Very rare in today's environment to get a smooth and respectful transaction with no issues.

    Highly recommended and a pleasure to deal with. 👍🏼

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    Dom Dom
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    Had my cameras and NVR installed a few months ago and was really happy with the service. Recently I needed some help connecting the cameras and app on my phone and Zoltan sent John out asap the same day. John was very knowledgeable and quick to fix it all up for me. Great customer service

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    Emma McConkey
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    google 4.8 star
    Review us on Google
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    I have personally used VIP Security Services Pty Ltd twice and referred them onto family members who have also used VIP Security Services twice.

    The four times my family used the company the service was nothing but professional and efficient. Zoltan is fantastic to deal with and he has made himself available after hours to answer my questions. The after sales service is fantastic with all staff offering to help when needed. John was fantastic when attending my house and installing the system taking the time to explain and walk me through the operating system. I am extremely happy with the service and support offered by VIP Security Services and highly recommend them.

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    Garry Arends
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    I found VIP to be excellent to deal with. My first interaction was with Zoltan who was very informative and helped me quickly decide on the right security solution for my home. They were able to schedule for the installation to be done quickly and when John showed up to do the installation, I found him to be very courteous, knowledgeable and professional. He did a great job and I couldn't be happier.

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    James Ryan
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    Very satisfied with the services provided. Zoltan walked me through the the security features and explained the details in a simple to understand manner. Was provided with a quote shortly after and any of my queries were promptly responded to. Upon acceptance of the quote, Zoltan was able to send in their team within 2 days.

    The installers were very professional, courteous and friendly. They were able to advise on any technical questions I had and address any concerns. Completed the installation quickly and guided me through the set up process to make sure everything was working.

    Very honest / excellent service and good value. Would definitely recommend them for trusted security installation.

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    Jeremy
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    VIP Security Services have just installed a HiLook 6MP security camera system at our home and the process could not have been better. From our first phone call and contact with Zoltan through to installation by his professional, friendly and knowledgeable team (Tom & John installed our system) great old fashioned service with a smile, along with all the advice and technical know how to install and setup perfectly.

    My wife and I decided to add an additional camera shortly after the day of install which we regretted not installing after living with the system for a few days and noticing an unprotected area, and Zoltan was again quick to help and arrange an additional camera installed for us the next day!

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    Jim C
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    google 4.8 star
    Review us on Google
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    We had our alarms fitted via VIP , five years prior . We have just had a service. A very quick response and really great technician who explained everything to me and quickly/ efficiently, fixed the alarm battery and provided me with additional information about the alarm.

    Having had many alarms fitted in different houses, including rentals, I personally would not use anyone else at this point.

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    MarisaScott LearningCoach
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    We had a security alarm installed by this company about 10 years ago, very happy with the result. Recently we have also installed security cameras, John showed up on time also proved to be very friendly, professional and knowledgeable and did a stellar job. Highly recommend this company.

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    Mirela Teodorescu
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    V.I.P where helpful and very patient throughout our new home build. Installation was no problem for the skilled technicians even though plans changed multiple times yet they where available and willing to help with the best results.

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    Steve Sks
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    Contacted VIP for a new alarm system for my home & spoke with the owner Zoltan & had a paradox system installed within a week. Unfortunately the system was faulty & I contacted Zoltan to advise it wasn’t working. John the engineer came back to look at it & tried to repair it but then recommended a different system- Bosch hybrid. John is an absolute legend! Extremely skilled, friendly & knowledgeable about what would best work in my home & this week came back again to install the brand new Bosch system which is brilliant. It’s extremely easy to use, key fobs & alarm pad are excellent & it’s just such peace of mind to have a fully working alarm system. Thank you very much Zoltan & John. Highly recommend!

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    Tim Firth
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Google Rating
4.8
Based on 263 reviews
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Google Rating
4.8
Based on 263 reviews
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